After uploading my animations from After Effects to my workspace normally I would download the .json and .lottie files from the website as I found this to be the most stable way of doing things
But for some reason .lottie is not showing up for me… is this new? or some kinda bug? or have I done something wrong when uploading from After Effects?.. Im not sure what else I can do… can download the .lottie file from AE but
Can’t share file as I am NDA for this project
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Hi @Joe
I’ve just tested from my end by uploading a new file, and the DotLottie file is available for download. It’s difficult for us to investigate further without the file itself.
Could you please try re-uploading the file or attempt to upload a different file to see if the same issue persists?
Hi, i t happens to me too. I tried to download from my older projects. and it seems like the option to download dotLottie is disappear. any solutions?
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Hi @Ivan
Could you please send us an email to support@lottiefiles.com and provide the following information:
- account email ID
- Screen record to reproduce the issue
- Sample files
Hi everyone,
Hi everyone,
The dotLottie export option is currently available only for paid workspaces. This option is not accessible in free workspaces.
If you have any questions, feel free to ask!
is it temporary or will it stay only in paid workspaces?
@Paulina_Dai The dotLottie file format is only available on paid workspaces.
Hi Haleeza, the optimized versions still appear (which are the premium ones), the normal dotLottie doens’t appear in the list of options, to download my files in the regular dotLottie, not optimized, format what can I do?
I’m attaching a screenshot I took a while ago to show the missing option.
Hi @Ana
Currently, the regular dotLottie format is only available for users with a paid workspace subscription.
If you are using a free workspace, this option will not appear in your list of download options. If you have any further questions, please let us know. We’re here to help!