Lottiefiles extension loading in after efeects

Lottie in Web
1

My lottiefiles is properly installed in after effects through anastasiy plugin but after clicking login it is just loading nothing is happening. Can anyone be able to help me on this?

2

Hi @anantchand
Please ensure your browser pop-up blocker is enabled. When you click login on the extension, it will route you to a web browser to grant access.
If the issue persists, drop an email to support@lottiefiles.com with the following details ;

  1. The After Effects version you’re using.
  2. The exact operating system you’re using (e.g. mac OS Catalina, version 10.15.6)
  3. Language of the plugin
  4. Language of the os
  5. A screenshot of what is or isn’t happening with the plugin within AE (sometimes getting a clear visual can be really helpful).