LottieFiles Discover module not working

[oguzhan]

hi

i cant use discover module of lottie

[Ben_French]

I have this same issue - I have the latest version of the LottieFiles zxp installed (ae_3_4_5_27aface6c9.zxp) into After Effects v24.0.0 and the Discover tab shows me that error if I select an animation.

[oguzhan]

okey, i got it but how can we fix this problem i dont know

[irbypace]

I would open a support ticket so they can address this
https://help.lottiefiles.com/hc/en-us