Lottie not playing on Wix

Lottie in Web
1

Hi all,
I have an issue after importing Lottie into Wix.
On Lottiefiles it works perfectly, but once I copied the URL into Wix, it stays static on the first frame.
On Wix, apparently it can play with Preview animation in Lottie settings, but once I close Lottie settings, it continues to stay static.
I did a site preview and even published it just in case, but it stays static throughout.
Anything I am doing wrong?
Thanks in advance forum.

2

Hi @Leong_Ding_Xiong Is this issue specific to a particular Lottie animation, or does it occur with any Lottie animation? If it’s isolated to one animation, can you please share the .json file?

3

Hi Haleeza,
Sorry for the late reply. Yes it happens to all my Lottie files, including the default animation before I even changed it to the links below.
I’m using the free version of Wix, so I’m not sure if that might be an issue.
I have tried on both Chrome and Brave so I don’t think it’s a browser issue.

The 2 .json files are below.
https://lottie.host/fd837354-e62c-4f3c-a37c-c96e79fd5148/pDKzuaGs3a.json
https://lottie.host/701826bd-68ce-4dcf-807e-74fbd2578ecc/tZJqoJD8na.json

Cheers.

5

actually found the solution, instead pasting the link use the embeded code it will work , if u insist on changing the size just edit the code

6

Ensure the Lottie animation URL is correctly pasted and the “Autoplay” option is enabled in the Lottie settings on Wix. Check for any overlapping elements or conflicting scripts. Try clearing your browser cache and reloading the site. If the issue persists, consider re-uploading the Lottie file or using a different Lottie animation URL.

7

I have the same issue, I’m using Wix Premium. The default files work nicely if we paste any new links (embed code) it shows a static frame or default dots animation on Wix. I tried using different Lottie files, but they show the same issue.

The default Lottie animation on Wix starts with
https://assets2.lottiefiles.com/packages/

while the files we create show the URL starts with
https://lottie.host/embed/

I am not sure if this is the issue causing the Lottie Animation, but I tried all necessary steps, its not working, HTML embed works but has its own issues while loading the files.