Login page is emtpy in premiere pro

Lottie Plugins
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Hi, I installed Lottie for free, but I don’t get the login screen.

What’s going on?

I am experiencing a critical issue where the LottieFiles plugin panel displays a persistent black screen in Adobe Premiere Pro 2025 on Windows. Nothing loads on the panel interface.

Symptoms:

  • Initially, the panel flickered between navy and black screens.

  • Currently, it stays as a static black screen (Blank).

  • Other Adobe extensions and plugins work perfectly fine.

I have already tried the following troubleshooting steps, but none of them worked:

  1. Reinstallation:

    • Uninstalled and reinstalled the LottieFiles plugin multiple times.

    • Reinstalled Premiere Pro (Tested on both v2025 and downgraded to v24.6.8).

  2. Rendering Settings:

    • Changed Project Settings > General > Renderer to “Mercury Playback Engine Software Only”.

  3. Cache & Credentials:

    • Cleared C:\Users\[User]\AppData\Local\Temp (Deleted all Adobe/CEP related files).

    • Cleared cep_cache folder.

    • Removed Adobe-related credentials from Windows Credential Manager.

  4. Registry Settings (Important):

    • Verified that PlayerDebugMode is set to 1 in HKEY_CURRENT_USER\Software\Adobe\CSXS.x (Checked for all versions).

I have attached a screenshot of the issue. Please advise on how to resolve this.

System Info:

  • OS: Windows 11

  • App: Adobe Premiere Pro 2025