Hi I just paid for my individual plan but there is not way to download json,why? I see several errors in console An iframe which has both allow-scripts and allow-same-origin for its sandbox attribute can escape its sandboxing.Understand this warning
gtm.js?id=GTM-NGWCJJQ:158 An iframe which has both allow-scripts and allow-same-origin for its sandbox attribute can escape its sandboxing.
Nc @ gtm.js?id=GTM-NGWCJJQ:158
k.Qp @ gtm.js?id=GTM-NGWCJJQ:569
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:568
setTimeout
Sc @ gtm.js?id=GTM-NGWCJJQ:159
Fy @ gtm.js?id=GTM-NGWCJJQ:568
Hy @ gtm.js?id=GTM-NGWCJJQ:572
Ly @ gtm.js?id=GTM-NGWCJJQ:576
Ry @ gtm.js?id=GTM-NGWCJJQ:579
zJ @ gtm.js?id=GTM-NGWCJJQ:754
f @ gtm.js?id=GTM-NGWCJJQ:755
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:757
on @ gtm.js?id=GTM-NGWCJJQ:361
rp @ gtm.js?id=GTM-NGWCJJQ:381
BJ @ gtm.js?id=GTM-NGWCJJQ:757
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:838
bg @ gtm.js?id=GTM-NGWCJJQ:230
e @ gtm.js?id=GTM-NGWCJJQ:641
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:144
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:642
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:642
hC @ gtm.js?id=GTM-NGWCJJQ:642
lC @ gtm.js?id=GTM-NGWCJJQ:647
fD @ gtm.js?id=GTM-NGWCJJQ:666
hD @ gtm.js?id=GTM-NGWCJJQ:668
setTimeout
Sc @ gtm.js?id=GTM-NGWCJJQ:159
iD @ gtm.js?id=GTM-NGWCJJQ:671
ko @ gtm.js?id=GTM-NGWCJJQ:912
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:916
c @ gtm.js?id=GTM-NGWCJJQ:914
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:916
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:916
(anonymous) @ gtm.js?id=GTM-NGWCJJQ:918Understand this warning
collectedforms.js:2 An iframe which has both allow-scripts and allow-same-origin for its sandbox attribute can escape its sandboxing.
(anonymous) @ collectedforms.js:2
(anonymous) @ collectedforms.js:2
n @ collectedforms.js:2
s @ collectedforms.js:2
3fnM @ collectedforms.js:2
r @ collectedforms.js:2
(anonymous) @ collectedforms.js:2
(anonymous) @ collectedforms.js:2
(anonymous) @ collectedforms.js:2Understand this warning
_app-e100878ecd338593.js:2 [dotLottie-common]: Player unable to play whilst loading.
ct @ _app-e100878ecd338593.js:2
play @ _app-e100878ecd338593.js:2
play @ _app-e100878ecd338593.js:2
(anonymous) @ 4233-9d9340cd23d9056e.js:1
ri @ framework-08683bf93e73938f.js:2
Ss @ framework-08683bf93e73938f.js:2
(anonymous) @ framework-08683bf93e73938f.js:2
ws @ framework-08683bf93e73938f.js:2
is @ framework-08683bf93e73938f.js:2
jl @ framework-08683bf93e73938f.js:2
(anonymous) @ framework-08683bf93e73938f.js:2Understand this warning
_app-e100878ecd338593.js:2 [dotLottie-common]: resize() Can’t use whilst loading.
ct @ _app-e100878ecd338593.js:2
resize @ _app-e100878ecd338593.js:2
resize @ _app-e100878ecd338593.js:2
(anonymous) @ 4233-9d9340cd23d9056e.js:1
ri @ framework-08683bf93e73938f.js:2
Ss @ framework-08683bf93e73938f.js:2
(anonymous) @ framework-08683bf93e73938f.js:2
ws @ framework-08683bf93e73938f.js:2
is @ framework-08683bf93e73938f.js:2
jl @ framework-08683bf93e73938f.js:2
(anonymous) @ framework-08683bf93e73938f.js:2Understand this warning
/animation/275bbdb5-128e-43d1-8f37-db315567f1a4?utm_medium=web&utm_source=auth&from=dashboard&panel=download:1 Download is disallowed. The frame initiating or instantiating the download is sandboxed, but the flag ‘allow-downloads’ is not set. See Chrome Platform Status for more details.
The issue is with Google Chrome, while with safari is working
HI Fausto, Do you still face the download issue with Chrome? Do let me know if you want me to help further with this issue.
I have the same issue on Chrome. Very annoying
Sorry to hear you’re experiencing the same issue on Chrome as well. Could you please share a few more details about the issue, such as:
- What exactly happens when the issue occurs?
- Any error message you see
- The steps you took before the issue occurred
- A screenshot or screen recording, if possible
You can send these details to support@lottiefiles.com, and we’ll be happy to look into this further and assist you.
Thanks for your patience!
My apologies, it seems to be working fine now. Before I could click on the Download button (of any types) and nothing would happen on Chrome. Looking at the console it would show an error every time I would click about something being blocked for security reasons.
No worries at all! Glad to hear that the issue seems to be resolved now.
Thanks for letting us know. If you run into the same issue again, please feel free to reach out and we’ll be happy to look into it ![]()