.json does not load from my hosting

[Arseniy]

For some reason, I get an exclamation mark every tıme I try to implement Lottie json on my website. What am I doing wrong? SSL exists.

[Margarita]

Hi Arsenity, can you please send this, and .json file to support@lottiefiles.com so we can assist you and escalate this? TY

[Arseniy]

Thanks, Margarita. Sent it to the support team, let’s see what they will answer.

[Arseniy]

Just in case, the support answered me, for everyone else who faces the same problem, try to enable CORS in the .htaccess file. Just add the next line:

<IfModule mod_headers.c>
     Header set Access-Control-Allow-Origin "*"
</IfModule>

It solved my problem!