# Timeout when publishing to public

**URL:** https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517
**Category:** LottieFiles Website
**Created:** [June 27, 2023, 4:22pm UTC](https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517 "2023-06-27T16:22:20Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![host.rerent](https://avatars.discourse-cdn.com/v4/letter/h/c77e96/32.png) [@host.rerent](https://forum.lottiefiles.com/u/host.rerent)
#### Post date: [June 27, 2023, 4:22pm UTC](https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517/1 "2023-06-27T16:22:20Z")

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Hi all. Newbie here trying to get my Lottiefile to publish so I can use it on my wix website.

I added the name, description, tags, etc. but every time I try to publish to public it just spins. I’ve tried multiple times and even let it sit overnight and no luck…

Can I get some support on this?

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### Author: ![host.rerent](https://avatars.discourse-cdn.com/v4/letter/h/c77e96/32.png) [@host.rerent](https://forum.lottiefiles.com/u/host.rerent)
#### Post date: [June 27, 2023, 4:24pm UTC](https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517/2 "2023-06-27T16:24:27Z")

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![Screen Shot 2023-06-27 at 9.24.14 AM](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/b/b2b6733c4a35763254f26b932f25b8f8be23d0f3.png)

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### Author: ![irbypace](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/irbypace/32/3165_2.png) [@irbypace](https://forum.lottiefiles.com/u/irbypace)
#### Post date: [July 6, 2023, 6:45pm UTC](https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517/3 "2023-07-06T18:45:56Z")

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How large is the file?

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### Author: ![Chetan1](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/chetan1/32/2907_2.png) [@Chetan1](https://forum.lottiefiles.com/u/Chetan1)
#### Post date: [July 24, 2023, 4:24am UTC](https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517/4 "2023-07-24T04:24:50Z")

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Same Issue Happen With me it was stuck on that publish to public action, I am Trying Since Last Month Everyday but can’t find any solution. if anyone knows the solution please help me out.

@irbypace My File After Effect File Size was 402KB and .json File was 3 kb only.

 ![Screenshot](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/d/d9501af0cf720fe3a82895853b269c422f6906f3.png)

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### Author: ![irbypace](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/irbypace/32/3165_2.png) [@irbypace](https://forum.lottiefiles.com/u/irbypace)
#### Post date: [July 24, 2023, 3:48pm UTC](https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517/5 "2023-07-24T15:48:05Z")

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How big is the file and did you try removing the AE file?

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<div class="post-metadata">

### Author: ![Chetan1](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/chetan1/32/2907_2.png) [@Chetan1](https://forum.lottiefiles.com/u/Chetan1)
#### Post date: [July 25, 2023, 3:54am UTC](https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517/6 "2023-07-25T03:54:30Z")

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![image](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/1/17d446f863cb9424b1fa2807e2ba6719c9e0fff3.png)

I am Using 5 Tag Maximum With ‘’,‘’ after each word that was works for me

My Lottie was Publish to Public Now Thanks Lottie Support Team @irbypace

Please Try this method @host.rerent

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### Author: ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)
#### Post date: [August 4, 2023, 4:54am UTC](https://forum.lottiefiles.com/t/timeout-when-publishing-to-public/4517/7 "2023-08-04T04:54:19Z")

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Hello everyone

This issue should be fixed now. Can you all give it a try?
