# Plugin not starting in AE **URL:** \ **Category:** Lottie Plugins\ **Created:** [September 15, 2021, 10:57am UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492 "2021-09-15T10:57:44Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![marcin](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/marcin/32/2816_2.png) [@marcin](https://forum.lottiefiles.com/u/marcin)\ **Post date:** [September 15, 2021, 10:57am UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492/1 "2021-09-15T10:57:44Z")
Installation was successful but when I open Windows \> Extension \> LottieFiles nothing will launch. Yes, I’ve selected right checkbox in preferences 🙂 AE 18.4.1, Windows 10 ---
**Author:** ![haleeza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/haleeza/32/4969_2.png) [@haleeza](https://forum.lottiefiles.com/u/haleeza)\ **Post date:** [September 17, 2021, 5:14pm UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492/2 "2021-09-17T17:14:39Z")
Hi Marcin, Can I know what is the plugin version and language of the plugin & OS? ---
**Author:** ![lisa.nar](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/lisa.nar/32/224_2.png) [@lisa.nar](https://forum.lottiefiles.com/u/lisa.nar)\ **Post date:** [September 20, 2021, 7:51am UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492/3 "2021-09-20T07:51:34Z")
Hi, I have the same problem. I use Windows 10 version 21H1, After Effects version 18.4.1 in english and LottieFile Plugin version 1.0.0, and I also selected After Effects \> preferences \> scripting & expressions \> “Allow scripts to write files and access network”, but the plugin does not start. I’m grateful for any help! ---
**Author:** ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)\ **Post date:** [September 22, 2021, 4:46am UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492/4 "2021-09-22T04:46:00Z")
@marcin @lisa.nar Since you are running on Windows, can you uninstall the current plugin and install the one I will be providing? Can you share with me your email so that I can share the zxp file with you? ---
**Author:** ![katrusya.pavlenko](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/katrusya.pavlenko/32/1095_2.png) [@katrusya.pavlenko](https://forum.lottiefiles.com/u/katrusya.pavlenko)\ **Post date:** [September 28, 2021, 9:31am UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492/5 "2021-09-28T09:31:25Z")
@nick hi. I have the same problem. Windows 10, AE 17.6.0 Please help ---
**Author:** ![marcin](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/marcin/32/2816_2.png) [@marcin](https://forum.lottiefiles.com/u/marcin)\ **Post date:** [September 28, 2021, 10:57am UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492/6 "2021-09-28T10:57:54Z")
sure, marcin(at)mantis.net.pl ---
**Author:** ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)\ **Post date:** [September 29, 2021, 1:22am UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492/7 "2021-09-29T01:22:25Z")
Hey @marcin @katrusya.pavlenko @lisa.nar Could you all try to run the AE software as Administrator and then try to access the Lottiefiles plugin? Do let me know if that works for you. ---
**Author:** ![katrusya.pavlenko](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/katrusya.pavlenko/32/1095_2.png) [@katrusya.pavlenko](https://forum.lottiefiles.com/u/katrusya.pavlenko)\ **Post date:** [September 29, 2021, 4:01pm UTC](https://forum.lottiefiles.com/t/plugin-not-starting-in-ae/1492/8 "2021-09-29T16:01:23Z")
Thank you!!! It`s alive!)