# Lottiefiles Plugin Not Working with AE **URL:** \ **Category:** Lottie Animation Design\ **Created:** [August 25, 2021, 7:44pm UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392 "2021-08-25T19:44:56Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![creativeelementllc](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/creativeelementllc/32/948_2.png) [@creativeelementllc](https://forum.lottiefiles.com/u/creativeelementllc)\ **Post date:** [August 25, 2021, 7:44pm UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/1 "2021-08-25T19:44:56Z")
I’ve referenced several other posts on this forum and haven’t had any luck getting this to work. I’ve tried multiple versions of AE, down to 18.0. Uninstalled and reinstalled both AE and Lottiefiles plugin. Added debug string to registry, etc. Lottie shows up in the extension windows menu, but when I click it nothing happens. It doesn’t hang or anything, it literally does nothing. Bodymovin works fine but I really want to use the Lottie plugin. Anyone got any insight? ---
**Author:** ![laminar.animation](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/laminar.animation/32/2302_2.png) [@laminar.animation](https://forum.lottiefiles.com/u/laminar.animation)\ **Post date:** [August 26, 2021, 7:34am UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/2 "2021-08-26T07:34:52Z")
Yea same issue with me too!!! ---
**Author:** ![irbypace](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/irbypace/32/3165_2.png) [@irbypace](https://forum.lottiefiles.com/u/irbypace)\ **Post date:** [August 26, 2021, 1:53pm UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/3 "2021-08-26T13:53:32Z")
@creativeelementllc @laminar.animation Hey! I recently had this same problem, but this link will take you to a version that ended up working for me: > **[Free Lottie Animation Files, Tools & Plugins - LottieFiles](https://t.co/In90Vwnl7h?amp=1)** > > The world’s largest online platform for the world’s smallest animation format for designers, developers, and more. Access Lottie animation tools and plugins for Android, iOS, and Web. ---
**Author:** ![creativeelementllc](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/creativeelementllc/32/948_2.png) [@creativeelementllc](https://forum.lottiefiles.com/u/creativeelementllc)\ **Post date:** [August 26, 2021, 5:31pm UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/4 "2021-08-26T17:31:22Z")
I got this to load the window, but it just has a giant exclamation point haha. Any more ideas? Thanks @irbypace ---
**Author:** ![irbypace](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/irbypace/32/3165_2.png) [@irbypace](https://forum.lottiefiles.com/u/irbypace)\ **Post date:** [August 26, 2021, 5:47pm UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/5 "2021-08-26T17:47:28Z")
@creativeelementllc Weird, I was having that problem and then I loaded that version I sent and it worked out. It was a few months ago when that all started. Did you try to purge the plugin from your computer and then reinstall with the ZXP? Or did you try to install with the Creative Cloud marketplace? ---
**Author:** ![haleeza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/haleeza/32/4969_2.png) [@haleeza](https://forum.lottiefiles.com/u/haleeza)\ **Post date:** [August 30, 2021, 2:06pm UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/6 "2021-08-30T14:06:16Z")
Hi @creativeelementllc @laminar.animation May I know what is your OS version and the AE version you’re using? ---
**Author:** ![chris.walker](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/chris.walker/32/224_2.png) [@chris.walker](https://forum.lottiefiles.com/u/chris.walker)\ **Post date:** [September 1, 2021, 6:50pm UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/7 "2021-09-01T18:50:33Z")
Same problem here. MacOS Big Sur 11.4. AE 18.4.1 I’ve also tried loading on AE version 17, etc. I’ve uninstalled and reinstalled both AE and the Lottiefiles plugin, using the zxp installer, etc. No matter what I try I keep getting the giant Exclamation point within the yellow triangle. ---
**Author:** ![vivekrevi](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/vivekrevi/32/793_2.png) [@vivekrevi](https://forum.lottiefiles.com/u/vivekrevi)\ **Post date:** [September 2, 2021, 3:54am UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/8 "2021-09-02T03:54:42Z")
Lottie has sent me an older version that works fine … [Lottie 0.1.20](https://drive.google.com/file/d/1_6QrRpocg-VS-M37ETkCqRy2Q2tzoVOx/view?usp=sharing) Hope this helps … The version which I found on their site didn’t help… Didn’t tried the registry tweak either … Anyways, the older version is working for me now, and I have shared the link above in Google drive, hope it doesn’t get expired … I keep sharing the file in wetransfer and the link is getting expired after 30 days … ---
**Author:** ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)\ **Post date:** [September 6, 2021, 2:07am UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/9 "2021-09-06T02:07:48Z")
If you are getting a giant exclamation mark, you can fix them by going to AE Preferences/scripting & expressions, then check “Allow scripts to write files and access network” ---
**Author:** ![denniszogbi1](https://avatars.discourse-cdn.com/v4/letter/d/94ad74/32.png) [@denniszogbi1](https://forum.lottiefiles.com/u/denniszogbi1)\ **Post date:** [January 22, 2023, 1:48pm UTC](https://forum.lottiefiles.com/t/lottiefiles-plugin-not-working-with-ae/1392/10 "2023-01-22T13:48:29Z")
I have watched numerous videos about embedding the code into Google Sites. But it has not worked even once. Im surprised there is not more help with the basic function. It’s a frustration so far.