# .json does not load from my hosting

**URL:** <https://forum.lottiefiles.com/t/json-does-not-load-from-my-hosting/6662>\
**Category:** Lottie in Web\
**Created:** [December 8, 2024, 11:05pm UTC](https://forum.lottiefiles.com/t/json-does-not-load-from-my-hosting/6662 "2024-12-08T23:05:37Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Arseniy](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/arseniy/32/4966_2.png) [@Arseniy](https://forum.lottiefiles.com/u/Arseniy)\
**Post date:** [December 8, 2024, 11:05pm UTC](https://forum.lottiefiles.com/t/json-does-not-load-from-my-hosting/6662/1 "2024-12-08T23:05:37Z")

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For some reason, I get an exclamation mark every tıme I try to implement Lottie json on my website. What am I doing wrong? SSL exists.

 ![Screenshot 2024-12-09 020327](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/5/53a59c67520f3af9e9e2cc63ef8f38e9b4020151.png)

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**Author:** ![Margarita](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/margarita/32/3656_2.png) [@Margarita](https://forum.lottiefiles.com/u/Margarita)\
**Post date:** [December 10, 2024, 1:06am UTC](https://forum.lottiefiles.com/t/json-does-not-load-from-my-hosting/6662/2 "2024-12-10T01:06:26Z")

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Hi Arsenity, can you please send this, and .json file to [support@lottiefiles.com](mailto:support@lottiefiles.com) so we can assist you and escalate this? TY 🙂

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<div class="post-metadata">

**Author:** ![Arseniy](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/arseniy/32/4966_2.png) [@Arseniy](https://forum.lottiefiles.com/u/Arseniy)\
**Post date:** [December 10, 2024, 8:48am UTC](https://forum.lottiefiles.com/t/json-does-not-load-from-my-hosting/6662/3 "2024-12-10T08:48:04Z")

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Thanks, Margarita. Sent it to the support team, let’s see what they will answer.

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<div class="post-metadata">

**Author:** ![Arseniy](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/arseniy/32/4966_2.png) [@Arseniy](https://forum.lottiefiles.com/u/Arseniy)\
**Post date:** [December 11, 2024, 7:37pm UTC](https://forum.lottiefiles.com/t/json-does-not-load-from-my-hosting/6662/4 "2024-12-11T19:37:47Z")

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Just in case, the support answered me, for everyone else who faces the same problem, try to enable CORS in the .htaccess file. Just add the next line:

```auto
<IfModule mod_headers.c>
     Header set Access-Control-Allow-Origin "*"
</IfModule>

```

It solved my problem!

 ![Screenshot 2024-12-11 223456](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/0/0fd13f29db43258ed2b9d5ecebdef08436f07e51.png)