# Couldn't upload animation

**URL:** <https://forum.lottiefiles.com/t/couldnt-upload-animation/6141>\
**Category:** Uncategorized\
**Created:** [August 27, 2024, 3:22pm UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141 "2024-08-27T15:22:56Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Jeroen](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/jeroen/32/2816_2.png) [@Jeroen](https://forum.lottiefiles.com/u/Jeroen)\
**Post date:** [August 27, 2024, 3:22pm UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/1 "2024-08-27T15:22:56Z")

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I keep getting this pop-up when uploading:  
Couldn’t upload animation.

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**Author:** ![Tim1](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/tim1/32/2816_2.png) [@Tim1](https://forum.lottiefiles.com/u/Tim1)\
**Post date:** [August 27, 2024, 5:00pm UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/2 "2024-08-27T17:00:09Z")

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Yes - me too. Just suddenly happened and nothing I do seems to fix it

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**Author:** ![Dositej](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/dositej/32/3940_2.png) [@Dositej](https://forum.lottiefiles.com/u/Dositej)\
**Post date:** [August 27, 2024, 6:16pm UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/3 "2024-08-27T18:16:40Z")

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Yes - me to, updated extension restarted loged out and back in nothing

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**Author:** ![Isabel1](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/isabel1/32/2816_2.png) [@Isabel1](https://forum.lottiefiles.com/u/Isabel1)\
**Post date:** [August 27, 2024, 7:39pm UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/4 "2024-08-27T19:39:27Z")

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I have this issue as well and had other people on my team try it with the same result.

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**Author:** ![haleeza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/haleeza/32/4969_2.png) [@haleeza](https://forum.lottiefiles.com/u/haleeza)\
**Post date:** [August 28, 2024, 3:10am UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/5 "2024-08-28T03:10:56Z")

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Hi everyone,

We apologize for the inconvenience caused by the earlier issue. The problem has been resolved, and the service is now fully operational. You can resume uploading without any problems. If you need any assistance, please don’t hesitate to reach out.

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**Author:** ![s.kanthesh2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/s.kanthesh2/32/2816_2.png) [@s.kanthesh2](https://forum.lottiefiles.com/u/s.kanthesh2)\
**Post date:** [September 2, 2024, 11:06am UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/6 "2024-09-02T11:06:08Z")

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Hi Team,

Even I’m facing the same issue.

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**Author:** ![haleeza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/haleeza/32/4969_2.png) [@haleeza](https://forum.lottiefiles.com/u/haleeza)\
**Post date:** [September 3, 2024, 5:09am UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/7 "2024-09-03T05:09:20Z")

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Hi @s.kanthesh2

Could you please provide more details about the issue you’re experiencing? If you’re seeing any error messages or if there’s a specific file you’re unable to upload, and steps to reproduce. Sharing those with us would be really helpful.

If you’d prefer direct assistance, feel free to reach out to us at [support@lottiefiles.com](mailto:support@lottiefiles.com), and we’ll be happy to help!

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**Author:** ![YJ1](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/yj1/32/3935_2.png) [@YJ1](https://forum.lottiefiles.com/u/YJ1)\
**Post date:** [September 3, 2024, 9:37am UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/8 "2024-09-03T09:37:20Z")

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아마 ai 레이어가 살아있을 수 도 있어요.  
ai 레이어는 create shape layer 를 해야합니다.

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**Author:** ![Ben1](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/ben1/32/2816_2.png) [@Ben1](https://forum.lottiefiles.com/u/Ben1)\
**Post date:** [September 15, 2024, 7:37am UTC](https://forum.lottiefiles.com/t/couldnt-upload-animation/6141/9 "2024-09-15T07:37:01Z")

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It would be due to some technical issues in Lottie files[.](https://www.bnolocksmithca.com/) Be patience and waiting!