# Cannot create a new project

**URL:** <https://forum.lottiefiles.com/t/cannot-create-a-new-project/5877>\
**Category:** LottieFiles Website\
**Created:** [June 18, 2024, 5:57pm UTC](https://forum.lottiefiles.com/t/cannot-create-a-new-project/5877 "2024-06-18T17:57:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Wen](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/wen/32/3769_2.png) [@Wen](https://forum.lottiefiles.com/u/Wen)\
**Post date:** [June 18, 2024, 5:57pm UTC](https://forum.lottiefiles.com/t/cannot-create-a-new-project/5877/1 "2024-06-18T17:57:49Z")

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How do I create a new project if the functionality for doing so doesn’t even exist? There is no plus sign to create a new project or a collection.

 ![Screenshot 2024-06-18 at 10.56.46 AM](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/2/22451bc85446c099bfd2c05dc7ff571b70e8d3d8.jpeg)

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**Author:** ![haleeza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/haleeza/32/4969_2.png) [@haleeza](https://forum.lottiefiles.com/u/haleeza)\
**Post date:** [June 20, 2024, 12:52am UTC](https://forum.lottiefiles.com/t/cannot-create-a-new-project/5877/2 "2024-06-20T00:52:50Z")

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Hi @Wen

Sorry for the trouble. Can you please share your account email ID so I can investigate this further? You can send it to [support@lottiefiles.com](mailto:support@lottiefiles.com).

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**Author:** ![Harold1](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/harold1/32/2816_2.png) [@Harold1](https://forum.lottiefiles.com/u/Harold1)\
**Post date:** [November 25, 2024, 11:33am UTC](https://forum.lottiefiles.com/t/cannot-create-a-new-project/5877/3 "2024-11-25T11:33:00Z")

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[quote=“Wen, post:1, topic:5877, full:true”] [Aquí](https://www.jovenesen-accion.com.co)  
How do I create a new project if the functionality for doing so doesn’t even exist? There is no plus sign to create a new project or a collection.

 ![Screenshot 2024-06-18 at 10.56.46 AM](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/2/22451bc85446c099bfd2c05dc7ff571b70e8d3d8.jpeg)  
[/quote]

Hello,

I faced similar kind of issue last time, I am still searching for some proper solution.

Your problem solve yes or no?

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**Author:** ![haleeza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/haleeza/32/4969_2.png) [@haleeza](https://forum.lottiefiles.com/u/haleeza)\
**Post date:** [November 26, 2024, 1:46am UTC](https://forum.lottiefiles.com/t/cannot-create-a-new-project/5877/4 "2024-11-26T01:46:47Z")

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Hi @Harold1

Could you please share your LottieFiles account email ID so I can look into this further? You can send it directly to [support@lottiefiles.com](mailto:support@lottiefiles.com). Thank you!