# An error occurred: couldn't upload

**URL:** <https://forum.lottiefiles.com/t/an-error-occurred-couldnt-upload/3296>\
**Category:** Uncategorized\
**Created:** [August 17, 2022, 6:17pm UTC](https://forum.lottiefiles.com/t/an-error-occurred-couldnt-upload/3296 "2022-08-17T18:17:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chcorporate](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/chcorporate/32/2291_2.png) [@chcorporate](https://forum.lottiefiles.com/u/chcorporate)\
**Post date:** [August 17, 2022, 6:17pm UTC](https://forum.lottiefiles.com/t/an-error-occurred-couldnt-upload/3296/1 "2022-08-17T18:17:50Z")

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i try to export after effects to [Lottie.com](http://Lottie.com)  
I cannot solve this problem

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/6/68f965611c3ebe81be537d029632f852b7009de3.jpeg)

It appears “An error occurred: couldn’t upload.”  
How do I should do

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**Author:** ![irbypace](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/irbypace/32/3165_2.png) [@irbypace](https://forum.lottiefiles.com/u/irbypace)\
**Post date:** [August 18, 2022, 5:22pm UTC](https://forum.lottiefiles.com/t/an-error-occurred-couldnt-upload/3296/2 "2022-08-18T17:22:33Z")

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I’m guessing it is because that folder looks locked. I would try to upload directly to the Workspace parent