# After Effects Plugin is not working anymore

**URL:** <https://forum.lottiefiles.com/t/after-effects-plugin-is-not-working-anymore/3527>\
**Category:** Lottie Plugins\
**Created:** [October 18, 2022, 9:29am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-is-not-working-anymore/3527 "2022-10-18T09:29:57Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![hannahzobel](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/hannahzobel/32/1736_2.png) [@hannahzobel](https://forum.lottiefiles.com/u/hannahzobel)\
**Post date:** [October 18, 2022, 9:29am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-is-not-working-anymore/3527/1 "2022-10-18T09:29:57Z")

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Hey there,

I´ve created some Lottie Files in the past and there was never a problem with the plugin. But suddenly it’s not working anymore.  
When I want to export an animation, the following message appears:

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/f/fade4f4ef8ebe9ea07aa30d96bbe5d616641f6dd.png)

Then, when I click on _“Download”_ the _“after-effects-3.0.2.zxp”_-File gets downloaded. But this file does not work in my After Effects. When I open it, I get the following error message:

_**(0::1)**_  
_**After Effects error: Can’t import file “after-effects-3.0.2.zxp”: unsupported filetype or extension. (0::1)**_

I am using the After Effects Version 22.6.0.

I really hope that someone can help me.  
Thanks in advance.

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**Author:** ![irbypace](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/irbypace/32/3165_2.png) [@irbypace](https://forum.lottiefiles.com/u/irbypace)\
**Post date:** [October 19, 2022, 4:07pm UTC](https://forum.lottiefiles.com/t/after-effects-plugin-is-not-working-anymore/3527/2 "2022-10-19T16:07:27Z")

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Hi @hannahzobel if you go through the Creative Cloud Marketplace and install it

[https://adobe.com/go/cc\_plugins\_discover\_plugin?pluginId=103642&workflow=share](https://adobe.com/go/cc_plugins_discover_plugin?pluginId=103642&workflow=share)

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**Author:** ![markboldy2](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/markboldy2/32/2441_2.png) [@markboldy2](https://forum.lottiefiles.com/u/markboldy2)\
**Post date:** [October 23, 2022, 8:58am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-is-not-working-anymore/3527/3 "2022-10-23T08:58:28Z")

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I had the same problem. Installing from Creative Cloud resolved this issue. Thank you

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<div class="post-metadata">

**Author:** ![hannahzobel](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/hannahzobel/32/1736_2.png) [@hannahzobel](https://forum.lottiefiles.com/u/hannahzobel)\
**Post date:** [November 1, 2022, 12:35pm UTC](https://forum.lottiefiles.com/t/after-effects-plugin-is-not-working-anymore/3527/4 "2022-11-01T12:35:54Z")

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Hey,  
I have uninstalled the entire Creative Cloud and reinstalled everything. Now it’s working again. Thanks for you tips.

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**Author:** ![sasha.marhunou](https://avatars.discourse-cdn.com/v4/letter/s/ad7895/32.png) [@sasha.marhunou](https://forum.lottiefiles.com/u/sasha.marhunou)\
**Post date:** [June 7, 2023, 2:44am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-is-not-working-anymore/3527/5 "2023-06-07T02:44:40Z")

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I tried version 3.4.3 and it worked, here is the link from the official site:  
[https://lottiefiles.com/plugins/after-effects/download](https://lottiefiles.com/plugins/after-effects/download)

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**Author:** ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)\
**Post date:** [June 7, 2023, 4:31am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-is-not-working-anymore/3527/6 "2023-06-07T04:31:38Z")

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Closed on June 7, 2023, 4:31am UTC