# After effects plugin 3-3-6 doesn’t work **URL:** \ **Category:** Lottie Plugins\ **Created:** [April 1, 2023, 9:30pm UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127 "2023-04-01T21:30:35Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![anna.lazurko.motiond](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@anna.lazurko.motiond](https://forum.lottiefiles.com/u/anna.lazurko.motiond)\ **Post date:** [April 1, 2023, 9:30pm UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/1 "2023-04-01T21:30:35Z")
Hi guys, I need urgent help. Everything was okay, 3.3.1 worked perfectly, but now I can’t use it bc lottie show me empty screen and not loading, when I close it. Same thing with new 3.3.6 version Reinstalling plugins and after effects didn’t help, what should I do? ![Screenshot_12](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/b/b7677c671cc1704c1adc9308169f9123f2a7f3d0.png) ---
**Author:** ![peter.lamberti](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/peter.lamberti/32/2558_2.png) [@peter.lamberti](https://forum.lottiefiles.com/u/peter.lamberti)\ **Post date:** [April 3, 2023, 11:05am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/2 "2023-04-03T11:05:08Z")
Has this been resolved? I’m still having issues! ---
**Author:** ![anna.lazurko.motiond](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@anna.lazurko.motiond](https://forum.lottiefiles.com/u/anna.lazurko.motiond)\ **Post date:** [April 3, 2023, 12:03pm UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/3 "2023-04-03T12:03:36Z")
I install the newest version of after effects and it’s working ---
**Author:** ![vd.oldfriend](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/vd.oldfriend/32/2988_2.png) [@vd.oldfriend](https://forum.lottiefiles.com/u/vd.oldfriend)\ **Post date:** [April 6, 2023, 12:04pm UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/4 "2023-04-06T12:04:22Z")
Fix was posted here > [@After effects plugin 3-3-6 doesn't work](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesnt-work/4113/14): > > As for many other Lottie plug-in stopped working on the Windows 7 AE 2019 (16.1), but still was for me on the Windows 10 AE 2023 (23.3) and I thought Lottie stopped support of old versions of AE and Windows 7. However, your version works fine for me on Windows 7. Thank you very very much! Can you share more info with the community about what we should do if the same happens again? ---
**Author:** ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)\ **Post date:** [April 10, 2023, 6:59am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/5 "2023-04-10T06:59:58Z")
Hi All Here’s the fix for the blank screen issue. can you uninstall the previous plugin and install the zxp file from this link > **[ae-3.4.2-a.zxp](https://wetransfer.com/downloads/5dbc3d5b56eeeddbb92005a9b84abf6720230406100734/3d9089)** > > 1 file sent via WeTransfer, the simplest way to send your files around the world ---
**Author:** ![felipe](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/felipe/32/2558_2.png) [@felipe](https://forum.lottiefiles.com/u/felipe)\ **Post date:** [April 12, 2023, 9:56pm UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/6 "2023-04-12T21:56:53Z")
same problem here, i tried 3.4.2 and the problem continue. ![image](https://canada1.discourse-cdn.com/flex030/uploads/lottiefiles/original/2X/5/5128e64e85020c60570a2bab9e112e83a5cc1a07.png) ---
**Author:** ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)\ **Post date:** [April 13, 2023, 1:11am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/7 "2023-04-13T01:11:06Z")
@felipe can you double-check and make sure you have not used the track matte feature? We have an ongoing issue with supporting Track Matte features. Your animation will not render if you have them. One way to go about this is to remove that feature or create around with other features. ---
**Author:** ![hinaray02](https://avatars.discourse-cdn.com/v4/letter/h/45deac/32.png) [@hinaray02](https://forum.lottiefiles.com/u/hinaray02)\ **Post date:** [April 14, 2023, 7:04am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/8 "2023-04-14T07:04:36Z")
How can I use Lottie plug-in for my project [drone killer gun for sale](https://hinaray.com/anti-drone-guns/) to make the buying & selling processes easier and user friendly? ---
**Author:** ![irisxpan](https://avatars.discourse-cdn.com/v4/letter/i/dfb087/32.png) [@irisxpan](https://forum.lottiefiles.com/u/irisxpan)\ **Post date:** [May 2, 2023, 2:03am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/9 "2023-05-02T02:03:41Z")
hey the above link has expired. Can anyone post a valid WeTransfer link again? Thanks! ---
**Author:** ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)\ **Post date:** [May 5, 2023, 2:29am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/10 "2023-05-05T02:29:36Z")
Hello all, we have updated our new version plugin on Lottiefiles and it is also available on adobe cloud. Feel free to download it from there. ---
**Author:** ![nick](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.lottiefiles.com/nick/32/2859_2.png) [@nick](https://forum.lottiefiles.com/u/nick)\ **Post date:** [May 5, 2023, 2:29am UTC](https://forum.lottiefiles.com/t/after-effects-plugin-3-3-6-doesn-t-work/4127/11 "2023-05-05T02:29:56Z")